Refund policy

The cancellation period expires 14 days after the day you received your item, or when you receive the last item in the case of an agreement on several different items ordered in a single order and delivered individually.

You must notify us within 14 days of receipt that you wish to cancel your purchase. The notice must be given by email: info.panikpanik.com/mobil: +45 26163145 or by using the standard cancellation form, which you will find at the bottom of these terms and conditions. In your communication, please make it clear to us that you wish to exercise your right of withdrawal.

You cannot regret simply by refusing to receive the item without giving us clear notice at the same time. 

Returns: 

You must return your order to us without undue delay and within 14 days of notifying us that you wish to cancel your purchase. You must bear the direct costs associated with returning the item. If you exchange your goods, we pay the return shipping. You bear the risk of the goods from the time of delivery of the goods.

You have the right to unpack the product and also check if the fit and size is correct, there is no damage in this and if you want to return you receive the full amount back. If there is a visible self-inflicted damage to the product, you are liable for impairment of the product (Damage to the packaging of the product will never affect the value). We will then evaluate the new sales value of the product and you will be refunded the value we believe the product now has.

If you cancel your purchase, you will be refunded the amount you paid us. In the event of any impairment for which you are liable, this amount will be deducted.

If you use your right of cancellation, we will refund all payments received from you, including delivery costs (except for any additional costs arising from your choice of a different form of delivery than the cheapest form of standard delivery we offer), without undue delay and in any case within 14 days from the date we received notice of your decision to cancel this Agreement. We will make such a refund with the same means of payment that you used in the original transaction, unless you have explicitly agreed otherwise.

We can withhold the refund until we have received the item, unless you have provided documentation before returning it.

If you regret the purchase, the item must be shipped to:

Nicolai Appel

Reykjaviksgade 2

2300 Copenhagen S

You can also cancel the purchase by giving clear notice and delivering it in person at the above address.